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Frequently Asked Questions
Have Any Questions?
We’re here to help! If you have any questions about our jewelry, orders, or anything else, feel free to reach out. Our team is always ready to assist you with whatever you need!
We offer a range of jewelry inspired by traditional Indian art and culture, combining modern designs with timeless traditions.
Yes, our jewelry is crafted with care by skilled artisans, ensuring a unique touch to every piece.
We use high-quality materials such as gold, silver, and gemstones. Each piece is designed to be durable and beautiful.
Simply browse our website, add your favorite items to the cart, and proceed to checkout. You can complete your purchase securely with various payment options.
We accept all major credit/debit cards, UPI payments, and secure online transactions through trusted gateways.
Orders are typically processed within 2-3 business days and delivered within 7-10 business days, depending on your location.
Yes, once your order is shipped, you will receive a tracking number to monitor its progress.
If you’re not satisfied with your purchase, you can return it within 7 days of delivery. Items must be unused and in their original packaging.
Absolutely. We prioritize your privacy and use secure systems to protect your personal and payment information. For more details, check out our Privacy Policy.
You can reach us via email at support@ratna-rangoli.com. Our team is happy to assist you with any questions or concerns.